Business

HR is your culture keeper The best HR reps advocate for both employees and management. They’re a people-friendly bridge between…

Honor employees During a routine visit to a Minneapolis Tires Plus store, I asked a young salesman named Gabe Lopez…

Be authentic Regrettably, employees view bosses through a distorted lens. Bosses are nonhuman, devoid of feelings, android, plug in at…

Saturate the Environment Our offices pulsated with teamwork. Anyone in a position to coach preached that our success depended on…

Don’t fear employment law. Keep the compliance cops at bay by leading the charge on key issues. Here’s how to…

Funnel Down Technique If she hesitates, whether from pondering the question or not wanting to share the answer, it might…

Mission, vision, and values If you can’t establish congruence with the Big Three, there’s no point in continuing the interview.…

The ideal Tires Plus employee possessed six qualities. Scott McPhee, our retail operations veep, coined the acronym COPPSS to make…

Retooling your mission Is your company’s mission in mothballs? Two words: huge opportunity. Reigniting your mission can set off sparks…

Start spread in the news Distribute the “board book” (agenda, financials, meeting minutes, updates on issues, and external relationships) digitally…